Chipotle Store Temporarily Closes Amid Hundreds of Foodborne Illness Complaints
This week, Chipotle Mexican Grill faced yet another food safety failure, this time in the Columbus, OH, area.
On Monday July 30, the Chipotle restaurant on Sawmill Parkway in Powell, OH, temporarily closed after hundreds of reports of foodborne illness received by the Delaware General Health District, which is the area’s county health department.
The health department posted the following message on Facebook on July 31:
As of 4 pm, the Delaware General Health District has received 368 inquiries related to a possible foodborne illness outbreak stemming from the Chipotle located at 9733 Sawmill Parkway. The Health District food inspection team inspected the restaurant this afternoon. Based on the food protection procedures followed by the facility, the inspection team found no reason for the facility to not reopen. Investigation is ongoing pending lab test results. A total of 33 stool sample kits were delivered today to persons that reported illness.
A previous Facebook post by Delaware General Health District indicated the department's interest in hearing from Chipotle customers who have recently experienced symptoms of nausea, vomiting and/or diarrhea between July 26-30.
Over the past 3 years, a series of food safety incidents--including outbreaks of Escherichia coli and norovirus--have plagued the fast-casual dining chain. The company's efforts to regain its once loyal fan base and solid financial standing continue. The foodborne outbreaks that have occurred since 2015 have bruised the company's reputation, prompted a federal investigation, and prompted the company to enforce new and improved food safety policies and procedures.
This latest crisis marks the first under the leadership of Brian Niccol, Chipotle's new CEO as of March 2018. Niccol was formerly the CEO of Taco Bell.
More on Chipotle's past food safety issues:
Chipotle Customers Report Foodborne Illness Symptoms Online
New Campaign Sheds Light on Chipotle’s Improved Food Safety Program
James Marsden Chosen as Chipotle's Food Safety Leader
Sick Employees Prompt Another Chipotle Closing
Chipotle's Virtual Meeting Reveals Latest Food Safety Measures
Chipotle to Close All Restaurants on Feb. 8 to Address Food Safety
Feds Investigating One of Chipotle's Norovirus Outbreaks
CDC Announces New Chipotle E. coli Outbreak
Chipotle Shifts Gears on Locally Sourced Ingredients
Chipotle's Food Safety Woes Sicken Boston College Students
Chipotle Releases Enhanced Food Safety Program
Chipotle's Pacific Northwest Stores to Reopen After E. coli Outbreak
Chipotle Hit with Lawsuit as More E. coli Cases Emerge
E. coli Outbreak Closes Chipotle Restaurants in Oregon and Washington