Food Safety Magazine

Recall/Crisis Management

Crisis Management: How to Handle Outbreak Events
Crisis Management: How to Handle Outbreak Events

Testing crisis management plans by running regular simulations can sharpen responses and expose gaps in a food safety management system.

Communicating During and Through a Food Recall
Communicating During and Through a Food Recall

Effective, responsible communication is key to maintaining trust in the food system and a challenge for communicating prior to, during and after a recall.  

Building Consumer Trust Requires Redefining Today’s Food System
Building Consumer Trust Requires Redefining Today’s Food System

To build consumer trust, the food system must communicate ethically to build the trust that protects its freedom to operate.

The Tweeters of Doom: How Social Media Impacts Food Safety and Risk Communication
The Tweeters of Doom: How Social Media Impacts Food Safety and Risk Communication

Social media impacts both food safety and risk communication in today’s global food system.

From One Tweet to a Full-Blown Crisis: Social Media Crisis Management
From One Tweet to a Full-Blown Crisis: Social Media Crisis Management

Companies and organizations in the food industry are taking steps to use social media to help respond to issues and prepare for crisis management.

Food Defense in Food Litigation: A Vulnerability Assessment
Food Defense in Food Litigation:  A Vulnerability Assessment

Outbreaks of foodborne illness illustrate how easily contaminated foods can have a broad health impact before public health authorities can identify and quarantine the source.

Toward a Better American Product Recall System
Toward a Better American Product Recall System

Monitoring and maintaining the integrity of the food supply is a tough job; government agencies and food safety systems do it admirably under some very challenging circumstances.

Current Microbial Concerns in the Dairy Industry
Current Microbial Concerns in the Dairy Industry

Food safety is a pressing issue for governments, food processors, retailers and consumers worldwide, not only in the meat and seafood industries, but also in the dairy industry.

Meeting the Challenges of Foodborne Illness Liability Claims
Meeting the Challenges of Foodborne Illness Liability Claims

If the claimant is indeed sick due to food poisoning, then action needs to begin immediately to deduce the cause of the illness.
 

How to Deal With Foodservice Sector Complaints and Crises
How to Deal With Foodservice Sector Complaints and Crises

Crises arising from consumer complaints are believed to outnumber all other factors by an order of magnitude.

The Interagency Risk Assessment Consortium: Improving Coordination Among Federal Agencies
The Interagency Risk Assessment Consortium: Improving Coordination Among Federal Agencies

Given the importance of risk assessment to public health decisions, food safety agencies have established mechanisms to engage the entire food industry on such issues.

Cooperative Investigation Response to the 2004 Salmonella Enteritidis Outbreak from Raw Almonds
Cooperative Investigation Response to the 2004 <i>Salmonella</i> Enteritidis Outbreak from Raw Almonds

This article explores the details of the 2004 Salmonella Enteritidis outbreak, the methods used to link cases of illness and subsequent actions by industry to prevent future outbreaks.

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