Food Safety Magazine

Recall/Crisis Management

Maximizing Insurance Coverage for Food Contamination Claims
Maximizing Insurance Coverage for Food Contamination Claims

Foodborne illness claims are among the greatest financial risks facing the food industry.

Incident Management: Food Safety Requires Competence
Incident Management: Food Safety Requires Competence

With food safety-related recalls becoming more commonplace, it is essential for incident response teams to understand and implement effective and transparent processes.

Now Showing: Reducing Risk Factors at Foodservice & Retail
Now Showing: Reducing Risk Factors at Foodservice & Retail

A paradigm shift in stakeholder communication and partnering is creating a food safety culture that should have a positive impact on reducing risk factors for food contamination events.

The Year of the Recall Response
The Year of the Recall Response

The year 2007 was a banner year for food-related recalls, and 2008 promised to be even worse.

Guidelines for Conducting a Simulated Food Recall
Guidelines for Conducting a Simulated Food Recall

The purpose of a food recall simulation is to determine whether your crisis plan works.


From Soup to Nuts: Regulatory, Legal and Communications Issues Involved in Food Recalls
From Soup to Nuts: Regulatory, Legal and Communications Issues Involved in Food Recalls

Recalls often occur at a rapid pace, requiring manufacturers to quickly decipher, analyze and act upon an evolving fact pattern.

Toward a Better American Product Recall System
Toward a Better American Product Recall System

Monitoring and maintaining the integrity of the food supply is a tough job; government agencies and food safety systems do it admirably under some very challenging circumstances.

Cooperative Investigation Response to the 2004 Salmonella Enteritidis Outbreak from Raw Almonds
Cooperative Investigation Response to the 2004 <i>Salmonella</i> Enteritidis Outbreak from Raw Almonds

This article explores the details of the 2004 Salmonella Enteritidis outbreak, the methods used to link cases of illness and subsequent actions by industry to prevent future outbreaks.

Pandemic Flu and the U.S. Food Industry
Pandemic Flu and the U.S. Food Industry

When the dust settles after a pandemic hits, the food industry and individual businesses will be judged on how they conducted operations during the pandemic.

All-Natural Activin Eliminates Salmonella and E. coli
All-Natural Activin Eliminates Salmonella and <i>E. coli</i>

New intervention based on activated lactoferrin can be used as an antimicrobial spray for food applications.

Communicating During and Through a Food Recall
Communicating During and Through a Food Recall

Effective, responsible communication is key to maintaining trust in the food system and a challenge for communicating prior to, during and after a recall.  

Building Consumer Trust Requires Redefining Today’s Food System
Building Consumer Trust Requires Redefining Today’s Food System

To build consumer trust, the food system must communicate ethically to build the trust that protects its freedom to operate.

Meeting the Challenges of Foodborne Illness Liability Claims
Meeting the Challenges of Foodborne Illness Liability Claims

If the claimant is indeed sick due to food poisoning, then action needs to begin immediately to deduce the cause of the illness.
 

Supply Chain Verification to Improve Product Recall and Crisis Management Plans
Supply Chain Verification to Improve Product Recall and Crisis Management Plans

Supply chain verification isn’t a new concept, but it is more relevant in today’s food and agriculture system than ever before.

Customer-Supplier Relationships: Microbiological Specifications for Raw Materials and Ingredients
Customer-Supplier Relationships: <br>Microbiological Specifications for Raw Materials and Ingredients

Most recorded foodborne outbreaks are caused by raw and unprocessed or minimally processed foods.

The Interagency Risk Assessment Consortium: Improving Coordination Among Federal Agencies
The Interagency Risk Assessment Consortium: Improving Coordination Among Federal Agencies

Given the importance of risk assessment to public health decisions, food safety agencies have established mechanisms to engage the entire food industry on such issues.

Crisis Management: How to Handle Outbreak Events
Crisis Management: How to Handle Outbreak Events

Testing crisis management plans by running regular simulations can sharpen responses and expose gaps in a food safety management system.

How to Deal With Foodservice Sector Complaints and Crises
How to Deal With Foodservice Sector Complaints and Crises

Crises arising from consumer complaints are believed to outnumber all other factors by an order of magnitude.

Getting a Handle on Listeria
Getting a Handle on <i>Listeria</i>

An interview with Catherine W. Donnelly, Ph.D., University of Vermont, provides background on the emergence of this pathogen as a health concern.